Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
    Please Note: Monday-Friday
    Shop is closed for lunch 12-1:00 PM
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704-201-7334 | 100 Center Ln Huntersville, NC 28078

Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Auto Specialties of Lake Norman is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Auto Specialties of Lake Norman we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Auto Specialties of Lake Norman in Huntersville

Ask The Mechanic


What Our Customers Are Saying

TRUST - A word often strived for in many businesses but rarely delivered. Well search no more - Auto Specialties of Lake Norman is the repair facility you can truly trust with all your automotive needs. So the next time you need automotive services, head to Huntersville and Auto Specialties of Lake Norman you won't regret it.

, 05/12/2022

reviewiconFamily Vehicles
North Charlotte, NC

Bert & associates are awesome. I started servicing my BMW couple years back. They are now my default repair shop for all family vehicles. When service is required, it's expertly provided. Perhaps more important, when work is unnecessary or minimally resolved, they explain why, to quickly get me back on road. I always leave the shop feeling work is thorough with safety in mind. Clean shop, clear talk, trustworthy service...all at a fair price.

, 09/22/2020
I came in to get a car inspection and I was able to be seen immediately! Bert even gave me a great deal on the inspection since it was my first time. I will be back for all of my car needs!

, 08/28/2020

reviewiconHighly Recommended, Honest Business
Heating and Cooling Services, near Concord, NC

I was referred here by another mechanic to help out with my A/C. I told the owner, Bert Jones that I was getting rid of my car in the fall and did not want to spend a lot of money. I only wanted the A/C charged and a sealant put in hoping it would last the summer. I was very impressed that my wishes were respected and no one tried to sell me on a higher priced repair. Everyone was very friendly and I was very happy! About 6 weeks later I noticed that the A/C was not as cold and wanted to get it back in for another recharge. I had an opportunity to speak to Bert for a few minutes and he was awesome! I even left there with a no charge for the recharge! This is an honest business and I would highly highly recommend!

, 07/27/2020
Had a difficult electrical issue with my car, took it by auto specialists and they had it fixed the same day. Great mechanic shop.

, 05/07/2020
I was in Lowes Hardware the other day when I ran into a guy with an Auto Specialties t-shirt. Not wanting to waste his time I asked the gentleman if he had a few minutes to spare. Within a few minutes of speaking with him I was convinced he had a wealth of knowledge about my truck. On Monday I decided to take off work and drove down to Huntersville to see if he could help me with my truck. Within a few hours he called me and said my truck was fixed. I'm not big on reviews but I feel my experience was so good I needed to tell more people about this hidden gem.

, 05/07/2020
  • ASE (Automotive Service Excellence)
  • Jasper
  • IATN (International Automotive Technicians' Network)
  • NAPA
  • Bosch Service
  • Car Care Aware
  • Call Us For Service: 704-201-7334